Privacy Policy
Ealing Relationship Counselling
This privacy policy applies between you, the User of this Service and “Ealing Relationship Counselling”. The owner and provider of this Service is Ealing Relationship Counselling, a sole trader. Ealing Relationship Counselling is a data controller and takes the privacy of your information very seriously. This privacy policy applies to my use of all Data collected by me or provided by you in relation to your use of my Service.
In this privacy policy, the following definitions are used:
Definitions and interpretation
Data
collectively all information that you submit to Ealing Relationship Counselling via the Website. This definition incorporates, where applicable, the definitions provided in the UK GDPR.
UK GDPR
UK GDPR means Regulation (EU) 2016/679 General Data Protection Regulation as it forms part of the law of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 and amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019.
“I” and “Me”
Ealing Relationship Counselling.
In this privacy policy, unless the context requires a different interpretation:
the singular includes the plural and vice versa.
references to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy.
a reference to a person includes firms, companies, government entities, trusts and partnerships.
“including” is understood to mean “including without limitation”.
reference to any statutory provision includes any modification or amendment of it.
the headings and sub-headings do not form part of this privacy policy
Scope of this privacy policy
This privacy policy applies only to the actions of Ealing Relationship Counselling and Users with respect to this Service.
For purposes of UK GDPR, Ealing Relationship Counselling is the “data controller”. This means that Ealing Relationship Counselling determines the purposes for which and the way your Data is processed.
Data collected
I may collect the following Data, which includes personal Data, from you:
Identity information (e.g. full name)
Contact information (e.g. telephone number, email/postal address)
Any relevant categories of personal data.
in each case, in accordance with this privacy policy.
How I collect Data
I collect Data in the following ways:
data is given to me by you.
Data that is given to me by you
Ealing Relationship Counselling will collect your Data in several ways, for example:
When you contact me by telephone or email
in each case, in accordance with this privacy policy.
My use of Data
Any or all of the above Data may be required by me from time to time in order to provide you with the best possible service and experience when using my Service. Specifically, Data may be used by me for the following reasons:
To respond to your enquiries.
To correspond with clients regarding their use of my Service.
To provide access to my Service.
To improve my Service.
in each case, in accordance with this privacy policy.
I may use your Data for the above purposes if I deem it necessary to do so for my legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
Cookies
This website uses cookies. Cookies are small pieces of data or text files that are stored in a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, the website owner can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website, and to provide statistics that help the owners of this website undnerstand how people use it. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system.
You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If you deactivate the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
Keeping Data secure
I will use technical and organisational measures to safeguard your Data, for example:
I store your data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let me know immediately by contacting me via this e-mail address: gary@spacetorelate.co.uk
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data retention
Unless a longer retention period is required or permitted by law, I will only hold your Data on my systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if I delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your rights
You have the following rights in relation to your Data:
Right to access– the right to request (i) copies of the information I hold about you at any time, or (ii) that I modify, update or delete such information. If I provide you with access to the information I hold about you, I will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where I are legally permitted to do so, I may refuse your request. If I refuse your request, I will tell you the reasons why.
Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase– the right to request that I delete or remove your Data from my systems.
Right to restrict my use of your Data– the right to “block” me from using your Data or limit the way in which I can use it.
Right to data portability– the right to request that I move, copy or transfer your Data.
Right to object– the right to object to my use of your Data including where I use it for my legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is my legal basis for processing your Data), please contact me via this e-mail address: gary@spacetorelate.co.uk
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data I hold about you is accurate and current. Please keep me informed if your Data changes during the period for which I hold it.
Changes of business ownership and control
Ealing Relationship Counselling may, from time to time, expand or reduce my business and this may involve the sale and/or the transfer of control of all or part of Ealing Relationship Counselling. Data provided by Users will, where it is relevant to any part of my business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
I may also disclose Data to a prospective purchaser of my business or any part of it.
In the above instances, I will take steps with the aim of ensuring your privacy is protected.
General
You may not transfer any of your rights under this privacy policy to any other person. I may transfer my rights under this privacy policy where I reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
Ealing Relationship Counselling reserves the right to change this privacy policy as I may deem necessary from time to time or as may be required by law. Please direct any questions you have to me by email at gary@spacetorelate.co.uk.
Last Updated: 14-05-2024